1 – Introduction

Meridian Port Services Ltd (“MPS”, “we”, “our”, or “us”) is committed to protecting the
privacy and personal data of individuals who interact with our services, facilities,
systems, and website.
This Privacy Policy explains how we collect, use, store, share, and protect personal data
in accordance with the Data Protection Act, 2012 (Act 843) of Ghana

2 – Who we are

Meridian Port Services Ltd (MPS)
Terminal 3, Port of Tema
Tema, Greater Accra, Ghana
Data Protection Officer (DPO)
Email: fbrown@mps-gh.com

3 – Personal data we collect

Depending on your interaction with MPS, we may collect:
Identity and Contact Information

• Name
• Address
• Telephone number
• Email address
• National ID or passport details (where required)

Employment and Contractor Information

• Employment details
• Training and certification records
• Safety and compliance information

Port Access and Security Information

• Visitor records
• Vehicle and driver information
• Access control logs
• CCTV footage
• Biometric information where required for security purposes

Financial Information

• Billing and invoicing information
• Payment and banking details

Technical Information

• IP address
• Device information
• Website and system usage data
  
  

4 – How we collect personal data

We collect personal data through:

• Port access and visitor registration systems
• Direct interactions, including email, telephone, and meetings
• Website forms and digital platforms
• CCTV surveillance systems
• Access control and security systems
• Operational and logistics systems used in port activities

5 – Why we process personal data

We process personal data to:

• Provide port terminal and logistics services
• Manage access to our facilities
• Maintain security and safety
• Comply with legal and regulatory obligations
• Manage employment and contractor relationships
• Communicate with customers, suppliers, and stakeholders
• Protect MPS assets and operations
• Maintain and secure our information systems

6 – Legal basis for processing

We process personal data where:

• You have provided consent;
• Processing is necessary for the performance of a contract;
• Processing is required to comply with a legal obligation; or
• Processing is necessary for legitimate business interests, including security,
  safety, and operational efficiency.

7 – CCTV and security monitoring

MPS operates CCTV and other security monitoring systems across its facilities for:

• Safety and security purposes;
• Protection of personnel, visitors, cargo, and assets;
• Incident investigation;
• Regulatory and operational compliance.
  Images and recordings are accessed only by authorized personnel and may be shared
  with relevant authorities where required by law or for legitimate security purposes.

8 – Biometric data

Where necessary, MPS may use biometric identification systems to control access to
restricted areas.
Biometric data is treated as sensitive personal data and is protected through
appropriate technical and organizational safeguards. Access to such information is
restricted to authorized personnel.

9 – Sharing of personal data

We may share personal data with:

• Government and regulatory authorities;
• Ghana Ports and Harbours Authority (GPHA);
• Ghana Maritime Authority (GMA);
• Customs, Immigration, National Security, and law enforcement agencies;
• Service providers acting on our behalf;
• Professional advisers, auditors, insurers, and legal representatives.
  Any sharing is carried out in accordance with applicable legal requirements.

10 – International transfers

Where personal data is transferred outside Ghana, MPS will implement appropriate
safeguards to ensure the protection of such data in accordance with applicable law.

11 – Data security

MPS maintains appropriate technical and organizational measures to protect personal
data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures include physical security controls, restricted access, employee
confidentiality obligations, information security controls, and staff awareness training.

12 – Data retention

Personal data will be retained only for as long as necessary to fulfill operational,
contractual, legal, regulatory, or security requirements.
When personal data is no longer required, it will be securely deleted, destroyed, or
anonymized.

13 – Your rights

Subject to applicable law, you may have the right to:

• Access your personal data;
• Request correction of inaccurate data;
• Request deletion of personal data where appropriate;
• Withdraw consent where processing is based on consent;
• Object to certain processing activities;
• Request information about how your personal data is used.
  To exercise any of these rights, please contact our Data Protection Officer.

14 – Personal data breaches

If MPS becomes aware of a personal data breach that may affect your rights or
freedoms, we will take appropriate steps to investigate, mitigate the impact, and comply
with any applicable notification requirements.

15 – Cookies and website technologies

Our website may use cookies and similar technologies to enhance user experience,
improve website functionality, and support security and analytics.
You may manage cookie preferences through your browser settings.

16 – Changes to this privacy policy

We may update this Privacy Policy from time to time. Any updates will be published on
our website together with the revised effective date.

17 – Contact us

For questions regarding this Privacy Policy or the processing of your personal data,
please contact:

Data Protection Officer
Meridian Port Services Ltd (MPS)
Email: fbrown@mps-gh.com

If you believe your personal data has been processed unlawfully, you may also lodge a
complaint with the Data Protection Commission of Ghana.